Last Updated: December 2021
We request information from you (such as your name, mailing address, telephone number and email address) if and when you:
- Register or modify an account or profile
- Download our content or software (or otherwise license or purchase other offerings)
- Request to receive communications
- Provide feedback
- Participate in a promotion or other website feature
- Participate in interactive online discussions
- Contact us
To provide you with certain social features, we might collect information about your contacts or friends from third-party websites that provide access to this information, such as Facebook, LinkedIn, Twitter or email services. We respect and follow the privacy policies of those third-party services with regard to the data we collect from them.
We use the information we gather through our software or website in order to maintain and improve the content, software and website, to provide any customer support that you may need, and to offer other products or services that may be of interest to you. Our services include the display of personalized products, content, and advertising relating to your experiences and interests, either on our software or website or other websites with which we have a business relationship. The information we gather on our software or website may be shared with third-parties in order to deliver our services.
By registering with GOGH, by managing your profile, or opting in when presented with choices, you have specifically consented for us to use your information to:
- Customize and/or personalize your communications experience
- Better respond to your customer service and support inquiries
- Communicate with you about your purchase, account information, or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Display targeted advertising, announcements, sponsorships or other messages
- Notify of new features, answer questions from contact or feedback pages
- Improve our business and internal operations
- Administer competitions, contests, promotions, surveys or other website features
- Improve our software and content
- Allow you to create an account
- Customize the content and/or layout of the web page for each individual visitor
- Notify you about updates to the Service and the software or website
- Contact you for marketing purposes
- Create a profile for you based on information that you have provided to us
- Help us rank the importance of future items to build into the Services
We may use your personal information to communicate with you directly or indirectly through affiliated suppliers by email, telephone and mail to provide confirmation emails when a purchase has been completed, to inform you with any changes or issues with a purchase you have made and for providing newsletters communicating offers and other updates. You may opt out of receiving newsletters and other updates.
We will not use your personal information to advertise or communicate promotional offers, directly or indirectly, using direct mail marketing or telemarketing, unless you give us permission to do so. We allow personally identifiable information to be combined with previously collected non-identifiable information only with the consumer’s prior affirmative consent (“opt-in”). We do not create personally identifiable profile information unless consumers are notified and given an opportunity to opt out at the time and place that the personally identifiable information is collected. We will collect personally identifiable profile information only from web site operators with which we have contractual relationships. We will provide reasonable access to profile information that is personally identifiable or is associated with personally identifiable information.
We may enable other users of our software or site and third-parties to view or receive basic personal information from your profile, subject to your permission to share this information. We may disclose such information to third-parties if you consent to such disclosure. With your permission, we may publish or distribute selected information about you, such as your recommendations, interests and other data of possible interest to other users of our site and third-parties.
For the purpose of operating our business, we may transfer information between GOGH and our suppliers and preferred service providers who use that information only to conduct GOGH business. For example, they may handle our data management, email distribution, market research, information analysis and promotions management. We provide our suppliers and preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
Our site may contain links to the websites of one or more third-parties. These third-parties may have their privacy policies and their own cookies, pixel tags, web beacons, web bugs and other technology to collect information about you. We do not control these companies’ use of such technology or of your information and we have no responsibility for any such third-party use of your information.
From time to time we might establish a business relationship with carefully selected persons or companies whom we believe trustworthy. In such cases we might share and cross-reference information, including certain personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. If you prefer that we do not share any information with these companies, please email us at [email protected] to update your privacy settings.
We may provide your information to our wholly-owned companies and affiliates, which may be outside the United States. We may also sell or transfer your personal information to third-parties in connection with any merger, acquisition, reorganization, change in capital structure, or sale of all or substantially all of the assets of GOGH.
We may provide information to other companies for purposes such as reporting and marketing. We may sell or transfer non-individualized information to third-parties, including summary or aggregated anonymous information about all or sub-groups of users of our site.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our policies or to protect our or others’ rights, property or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
PROTECTING YOUR INFORMATION
We will at all times comply with applicable laws and regulations governing our storage and use of your information. We want you to feel confident using our software and website and encourage you to refer to the U.S. Federal Trade Commission’s web site for information on how to protect yourself from identity theft.
We may collect information about your use of our software or website using cookies, log files, and techniques used to track who is reading a web page or e-mail, when, and from what computer, such as web bugs, web beacons or pixel tags.
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.
- Record session information
- Keep track of login name/passwords
- Recognize you when you return to our website
- Keep track of click stream data (record user-specific information on what pages users’ access or visit)
- Tailor web content to your users’ interests
- Personalize the software or website
- Ensure that the software will function properly
- Analyze visitor behavior
- We may track information with pixel images on the software or website.
You can choose to have your computer or mobile device warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings.
Pixel tags, also known as web beacons or web bugs, are tiny graphic images (referred to here as “GI”) that are unobtrusively placed on a website or in an e-mail. When the HTML code for the GI points to a site to retrieve the image, it simultaneously passes information to our servers, such as the IP address of the computer that retrieved the image, the time and duration the GI was viewed, the type of browser that retrieved the image, and previously set cookie values.
We use GI to help us analyze your online behavior. We may use GI to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We might also use GI to allow us to send you email in a format you can read and to let us know when you have opened an email message from us.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of allowing third-party companies to collect non-personally identifiable information about you during your visits to our site, please email us at: email@example.com to update your privacy settings.
HOW TO REVIEW, MODIFY, OR DELETE YOUR INFORMATION
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.
To modify the information you have provided during registration, please login and update your personal settings.
To unsubscribe from an email, please follow the instructions in any email you receive.
If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
QUESTIONS, COMPLAINTS AND FEEDBACK
Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for the third parties’ direct marketing purposes. If you are a California resident and want such a list, please contact us [email protected]. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of the software or website with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.